Off-The-Rack Return/ Exchange

Please note that we will only accept returns or exchanges under the following conditions –
1. The item has a manufacturing defect (e.g. loose eyelet).
2. The incorrect item has been delivered to you.
3. Your item did not fit well & you would like to exchange the size - Please inform us within 2 days of receiving the order. Please ensure that returned items must be unworn, unwashed, undamaged, with original tags and packaging intact. Otherwise, it cannot be returned.
In the event that we are unable to provide you the replacement piece, we will offer you a refund.
Note: Sale items are not eligible for returns. Original shipping fee and shipping guarantee are non-refundable.
NOTE: If you have any issues with your return, kindly contact us within 2 days upon receiving your order.
To request for return / exchange, please use our page to raise a request.

Custom Orders Return

All customised items are not eligible to be returned for refund.
However, you are entitled to send your garment back to us for a one-time complimentary alteration/ fixing service after you have received your product. We strongly suggest that you refer to our size guide before making the purchase.
To do so, please use our page to raise a request.

When to expect delivery

For Off-The-Rack pieces, expect to receive your parcel within 1-2 days.
For custom orders, your approximate wait time for your garment to be made is around 2-5 weeks.
Our team is small and we give our 100% into every garment you order. We try our ultimate best to keep it to the expected wait time, but kindly expect 1-2 weeks delay during busy periods.